Frequently Asked Questions

FLIX CYCLE combines traditional Ayurvedic ingredients with AI-powered personalisation. Our FLIX AI analyses your hair profile and recommends the exact formulation for your unique needs. Every ingredient is carefully sourced and traditionally used in Ayurvedic hair care.

Upload a photo of your hair and scalp. Our FLIX AI analyses 47 visual biomarkers including strand thickness, scalp visibility, breakage patterns, and moisture levels. You receive a personalised report in under 60 seconds with product recommendations tailored to your hair type.

Most customers notice improved scalp health and reduced hair fall within 3–4 weeks of consistent use. Significant hair growth improvements are typically visible at 8–12 weeks. Results may vary based on individual hair type and consistency of use.

We offer easy returns. If you are not satisfied with your purchase for any reason, contact us at support@flixcycle.com within 7 days of delivery and we will arrange a hassle-free return and refund.

We accept UPI, Credit/Debit cards (Visa, Mastercard, RuPay), Net Banking, Wallets (PhonePe, Google Pay, Paytm), and Cash on Delivery (COD) for eligible pin codes. All payments are processed securely through Razorpay.

Free domestic shipping on eligible orders of ₹1,000 or more. Standard domestic shipping is ₹80 for orders below ₹1,000 across India. You will receive a tracking number via email and SMS after dispatch. For international orders, please contact our support team to confirm destination availability and shipping charges.

Yes. FLIX CYCLE products are free from parabens, sulphates, and harsh chemicals. Our formulations are safe for colour-treated, permed, and chemically straightened hair. The natural Ayurvedic ingredients actually help repair chemical damage over time.