Frequently Asked Questions

FLIX CYCLE combines traditional Ayurvedic ingredients with AI-powered personalisation. Our StreetMP AI analyses your hair profile and recommends the exact formulation for your unique needs. Every ingredient is cold-pressed, ethically sourced, and clinically evaluated.

Upload a photo of your hair and scalp. Our StreetMP AI analyses 47 visual biomarkers including strand thickness, scalp visibility, breakage patterns, and moisture levels. You receive a personalised report in under 60 seconds with product recommendations tailored to your hair type.

Most customers notice improved scalp health and reduced hair fall within 3–4 weeks of consistent use. Significant hair growth improvements are typically visible at 8–12 weeks. Results may vary based on individual hair type and consistency of use.

We offer easy returns. If you are not satisfied with your purchase for any reason, contact us at support@flixcycle.com within 7 days of delivery and we will arrange a hassle-free return and refund.

We accept UPI, Credit/Debit cards (Visa, Mastercard, RuPay), Net Banking, Wallets (PhonePe, Google Pay, Paytm), and Cash on Delivery (COD) for eligible pin codes. All payments are processed securely through Razorpay.

Standard delivery takes 3–5 business days across India. Express delivery (1–2 days) is available for select pin codes. Free shipping on all orders above ₹999. You will receive a tracking number via email and SMS after dispatch.

Yes. FLIX CYCLE products are free from parabens, sulphates, and harsh chemicals. Our formulations are safe for colour-treated, permed, and chemically straightened hair. The natural Ayurvedic ingredients actually help repair chemical damage over time.